Someone recently inquired on Reddit about how to file a complaint about a negligent Uber driver in El Paso.
The most popular response is "Yes, and you will be ignored."
You already know how little this business cares about your satisfaction
if you've ever unintentionally left your wallet in an Uber and the driver did not call you back.
They won't offer you an alternative method of communication
they won't take any action if the driver refuses to answer their questions about it either.
Reporting A Risky Mercedes Uber Driver